Privacy Policy

Last updated: January 7 2026 Alta Voyages (“us”, “we”, or “our”) operates the Alta website (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Quebec’s Law 25 and, where applicable, the General Data Protection Regulation (GDPR).

 

1. Personal information collected

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Postal address (if applicable)

  • Messages submitted through forms

  • Browsing data (IP address, browser type, pages visited, date and time)

 

2. Purpose of collection

Personal information is collected to:

  • Respond to inquiries

  • Provide our services and travel-related information

  • Improve the Website and user experience

  • Analyze Website usage

  • Measure advertising performance (Google Ads)

  • Enable third-party multimedia content (YouTube)

  • Comply with legal obligations

 

3. Cookies and similar technologies

We use:

Necessary cookies
Required for Website functionality and security.

Analytical cookies
Used to analyze Website usage (e.g. Google Analytics), subject to your consent.

Advertising cookies
Used to measure and optimize advertising campaigns (Google Ads) and enable third-party content such as YouTube, subject to your consent.

Preferences can be managed at any time through our cookie consent banner.

 

4. Third-party services

We use third-party services including:

  • Google Analytics

  • Google Ads

  • YouTube

These providers may process data outside Canada. Reasonable safeguards are in place.

 

5. Data retention

Personal information is retained only as long as necessary for the stated purposes or as required by law.

 

6. Your rights

You have the right to:

  • Access your personal information

  • Request correction

  • Withdraw consent

  • Request deletion (where applicable)

  • File a complaint with the appropriate authority

 

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

 

8. External links

We are not responsible for the privacy practices of third-party websites.

 

9. Children’s privacy

The Website is not intended for individuals under 14 years of age. We do not knowingly collect personal information from minors without parental consent.

 

10. Privacy Officer

Réal Boissonneault
Privacy Officer
874 rue Archimède, Lévis (QC) G6V 7M5
Phone: 418-835-3336
Email: [email protected]

 

11. Changes

This Privacy Policy may be updated periodically. The update date will be revised accordingly.